• This forum has 328 topics, 558 replies, and was last updated December 3, 2020 by Yossi A.
    • General Discussion
    • RDM access after failover

      Has anyone had any issues with RDM’s after a failover?  We replicate a VM with its source RMD’s landing at secondary location as vmdk’s.  Failover went fine.  But, the application that uses the RDM’s(now vmdk’s) wouldn’t work with the vmdk’s.  We are in contact with the application vendor but I was checking to see if […]

    • People: 1
      Replies: 0
    • November 16, 2020
    • 6.x to 7.x upgrade & MSSQL / VSS

      Hi! We need to upgrade our Zerto 6.5 installation to 7.5. It’s running on VMware, and have a lot of Ms SQL Servers running. Do we need to install the VSS Agent on all server running MSSQL to get consistency in our databases? So far we haven’t used the VSS agent, and have not experienced […]

    • People: 2
      Replies: 1
    • November 14, 2020
    • Failed to collect metadata for site

      We get “Failed to collect metadata for site” alerts.  We aren’t having any issues that we’ve seen, but is there a way to track down which site based on the ID it provides and what the error might mean?

    • People: 2
      Replies: 1
    • November 13, 2020
    • Disabling Retention configuration

      Hi, I’m trying to disabling daily retention option but when I click the “Done” buttom and return to confirm if changes happened, daily retention still seems enable. Do you have any idea why this is happening? The Zerto version I’m using is 7.0U3.

    • People: 1
      Replies: 0
    • November 11, 2020
    • move tenant from one cluster to a new cluster

      Hi, I’m looking for some insight on migrating a tenant from an existing vmware resource cluster to a new resource cluster with new storage.  Customer has a RaaS pool to replicate to;  We use vcloud director and the customer has vorg & vdc for recovery.  Ideally we would minimise the time without protection.  End goal […]

    • People: 1
      Replies: 1
    • October 30, 2020
    • Trial emails not arriving?

      All, We are attempting to trial Zerto, we filled in the details and were advised to expect an email shortly but none have arrived. Not for our main contact address, nor to an external gmail address. It’s been a week now, I feel like something has broken down here. Is there another method to get […]

    • People: 1
      Replies: 0
    • October 27, 2020
    • How to Change Global Defaults?

      Does anyone know how to change the global defaults for new VPGs?  I need to change the test reminder from 6 to 12 months so any new VPG will be flagged for testing in 12 months.  I have looked at the user guides and the KB but I do not see any discussion on how […]

    • People: 1
      Replies: 0
    • October 21, 2020
    • MFA or Multi users for ZSSP

      Hi, Has anyone found an MFA solution or multiple users creation for ZSSP? For now feature request is on future consideration “Multi-factor Authentication” I tried to check OKTA with SWA But it requires browser plugin installation

    • People: 2
      Replies: 1
    • October 20, 2020
    • Old Files

      I have two non-clustered hosts that had been used at one time for replication storage. One one host there is now no reference to it for storage and the only thing running on it is a VRA. There are over 1 Tb of of old files still there. Per their filenames they were previously used […]

    • People: 2
      Replies: 2
    • October 19, 2020
    • ftp settings

      What settings should I be using for the ftp servers at zerto ? Everything i tried with winscp keeps failing. Uploading files with the Zerto Diagnostics Collection tool works with no issue.

    • People: 1
      Replies: 0
    • October 12, 2020
    • Is that possible power-on manually and …

      I have 2 questions : 1- Is that possible check replicate machine in DR site ? for example I use jboss on my OS (redhat7) now is that possible write a bash script and assign it to replicate machine on DR site that it automaticaly every night run replicate machine in isolated ENV and check […]

    • People: 2
      Replies: 2
    • September 10, 2020

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