• Update
    • Zerto connectivity

      Hello, In our environments running 6.x we have observed the ZVM deploying Z-VRAH appliances from time to time after the initial deployment of the Z-VRA appliances so closing these ports will not impact the automated deployments of these Z-VRAH appliances ? Is version 7.x no longer having this behaviour which would make safe to close […]

      in: Support Q & A

    • People: 3
      Replies: 3
    • December 3, 2019
    • Migrate Zerto Servers from Windows 2008 to 2016

      Hello, I need help in migrating my current Zerto servers which are running on Windows 2008 to new servers running Windows 2016. Can I get assistance with this. First question, should I upgrade my current version to latest and greatest or do the migration first. Let me know what resources you can give me. I […]

      in: Support Q & A

    • People: 3
      Replies: 2
    • December 3, 2019
    • Server 2016 Storage Spaces Direct Compatibility

      Working on upgrading customer ZVM/Zerto environment to 6.5U4. Upon talking to customer, they were under the impression that Server 2016 Storage Spaces Direct was incompatible with Zerto. As far as I can tell by the compatibility matrix, no reference of Storage Spaces Direct or S2D is referenced, so I’d assume it’s compatible?

      in: Support Q & A

    • People: 2
      Replies: 1
    • December 3, 2019
    • Initial sync time

      Hi Guys, Is is possible to find out how long a VPG’s initial sync took to run? Also is it possible to create a report on the RPO or each VM in a VPG? Thanks

      in: Support Q & A

    • People: 2
      Replies: 1
    • December 3, 2019
    • Host Machine Rename Questions/Precautions

      To Support, We are planning to rename the host machine for where Zerto is installed. Are there any precautions or steps to be aware of before the system name change, or is it as simple as changing the machine hostname locally and setting a new target.

      in: Support Q & A

    • People: 2
      Replies: 1
    • December 3, 2019
    • Preseeding Inquiry

      We are looking into preseeding volumes per KB article here: https://www.zrto-dev.com/myzerto/knowledge-base/preseeding-volumes/ I have the option of using a NAS device with an ethernet connection or possibly a USB drive to download the preseeded vmdk. What is the preferred method and/or standard method other users have copied down a VM for preseeding? Looking for some insight […]

      in: Support Q & A

    • People: 2
      Replies: 1
    • December 2, 2019
    • Licensing Question / Multiple Environments On Same

      We would like to know if it is a supportable configuration to split our Zerto environment in half but have all of the VPGs running on the same hardware (ESXi 6.7/VNX). Is it possible to run multiple VRMs in the same environment? The VPGs and VMs would be separate and managed exclusively by one of […]

      in: Support Q & A

    • People: 3
      Replies: 3
    • December 2, 2019
    • upgrade to 7.5

      I am planning on upgrading to 7.5 but I want to see what are the requirements or procedures of the upgrade and also compatibility with vcenter. The last time we upgraded zerto, there was a small downtime since it wasn’t compatible yet with vcenter 6.7. Thanks, Michelle

      in: Support Q & A

    • People: 2
      Replies: 3
    • December 2, 2019
    • Frequent VPG Bitmap Syncing

      Recently a couple of my VPGs are frequently showing a state of bitmap syncing and it takes several hours to recover.  The reason given (when I click on the ?) is Protected VRA congestion.  I don’t believe it is being caused by WAN congestion as the WAN traffic graphs show bandwidth utilization well below the […]

      in: VMware

    • People: 2
      Replies: 2
    • December 2, 2019
    • Multiple Lockdown Mode Events in ESXi hosts

      I see Change Lockdown Mode Events on my ESXi hosts every day post 12 AM EST which is basically testing ZVM connectivity to hosts. Is there any logging on the ZVM servers which can determine what is happening during lock down mode on the ESXi hosts. Does it do enable strict or Normal Lock down […]

      in: Support Q & A

    • People: 2
      Replies: 3
    • December 2, 2019
    • About initial synchronization processing time

      I want to measure the throughput during initial synchronization. Does the actual capacity of the target machine affect the initial synchronization processing time? Or does the reserved capacity of the target machine affect the processing time of the initial synchronization? UseWanCompression is set to false.

      in: Support Q & A

    • People: 2
      Replies: 1
    • December 2, 2019
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