Joshua's Profile

Hey Andrew, Please don’t try and create them by hand! You’ve done everything that I would’ve done in this scenario. I’d recommend trying the following: Set a journal history of 24 hours Set an RPO alert of 500 seconds Set a Test Interval of 262080 The error may be erroneous so try again with the […]

Hey Martin, I’ve passed this onto our manager of online training and one of us will come back to you asap. Thanks, Joshua

Hey Sam, I thought I already replied to this, but couldn’t see it when I logged back in today so apologies for that! This process looks sound to me and the most important thing is the MoRefs in the vCenter cannot change, which they shouldn’t. I’d recommend taking a backup of your Zerto configuration from […]

Hey Louis, I definitely recommend raising a support case to review the logs to find out what is going on here, I agree it does seem odd! Thanks, Joshua

Hey Louis, Please accept my apologies. We reply to forum posts with best effort and usually wait to see if the community replies to encourage sharing. In this circumstance I would recommend raising a support case simultaneously as you concluded, which will definitely give you an immediate response! Thanks, Joshua