• This forum has 659 topics, 1,236 replies, and was last updated December 7, 2020 by Nana A.
    • Support Q & A
    • Upgrade to Server 2016

      The server that Zerto is currently running on is 2008R2 and we need to upgrade to 2016. How do we do this without loosing the Zerto install and configuration?

    • People: 2
      Replies: 1
    • September 26, 2019
    • Snapshot replication

      Posting this on behalf of  Dimitris.T Dear support, a colleague is going to upgrade an application and needs to take a snapshot for security reason. i can understand that if the process run smoothly i just have to delete the snapshot and zerto will be fine. BUT if he has to move/return to the snapshot, […]

    • People: 3
      Replies: 3
    • September 26, 2019
    • vSphere Plugin uninstall

      Posting this on behalf of David.Y Can the vSphere Plugin be removed by some other method than uninstalling the ZVM from the Windows server? (KB000001497)  

    • People: 4
      Replies: 4
    • September 26, 2019
    • Zorg Resources from non-vCD Manasged Clusters

      Hello, This is just a question to confirm whether or not this is supported, or is in future releases. We have a VPG replicating from vCenter into vCD which works fine, however we’re getting some outside of ZORG errors. The source vCenter does have some of its clusters managed by a vCloud Director instance, however […]

    • People: 4
      Replies: 3
    • September 26, 2019
    • Version 5.0 and 6.0 downloads

      We need to upgrade our Zerto version to latest but am unable to locate older versions to do so. We are currently on version 5.0U4 and running on vcenter version 6.50U1g

    • People: 4
      Replies: 3
    • September 26, 2019
    • How to Enable LTR

      Hey guys, I’ve setup an Azure Databox Gateway that we would like to couple with LTR to test, but I’m not able to find the way to enable LTR. Is a new site required for this? It looks like LTR is just disabled at a higher level than the VPG’s. Please let me know Cheers […]

    • People: 4
      Replies: 4
    • September 26, 2019
    • Upgrade version 6.0 to 6.5 U4 Fails

      “Upgrade Failed The Installer failed to upgrade Zerto Virtual Manager on this compter. Package: Zerto Virtual Replication Error: Service ‘Zerto Virtual Manager’ (ZertoZvm) could not be installed. Verify that you have sufficient privileges to install system services.” I have used an account with local administrator access and log on as a service right. Any ideas […]

    • People: 2
      Replies: 1
    • September 26, 2019
    • Failover questions

      Is there a limit on how many VPGs we can fail over at one time ? what is the best practice for failing over multiple servers. when failing over multiple servers does it apply addition timing ?

    • People: 2
      Replies: 1
    • September 25, 2019
    • Zerto Upgrade

      Hello, In my environment I am running Zerto Virtual Replication 6.5U3 and I need upgrade Zerto. What the sequency to upgrade my Zerto Solution to early version Zerto 7.5.

    • People: 4
      Replies: 3
    • September 25, 2019
    • Zerto replication via public internet?

      Is it possible to transfer the replication data over public internet. Is there an construction possible that the cloud connector for an tenant can create an safe tunnel via public internet? Or is an dedicated VPN required.

    • People: 2
      Replies: 1
    • September 25, 2019
    • Error when choosing Restore from Actions menu.

      I received and error message saying “You do not have the correct set of permissions for this task” when I attempt to restore an entire vm. Is this a licensing issue. I can recover files and folders, not vm’s. I do not have a vm I need to restore at this point. I am working […]

    • People: 2
      Replies: 1
    • September 25, 2019
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